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Customer Support

Got a problem? Just give us a call!

PaymentPlus operates a Freephone helpdesk service for our customers. Our support team will be happy to help you with anything from Terminal queries, Statements, Authorisations or any other questions you may have.

Need help?

You can contact the helpdesk
on Freephone
1800 656 644

The helpdesk operates 7 days a week (Mon – Sat 8am – 8pm, Sun 10am – 4pm)

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Terminal Support

Voice Authorisations

Paper Roll orders

Financial queries, Statements,
Chargebacks or Retrieval queries

For Merchant Accounts & Billing you can contact the PaymentPlus office on +353 (0) 1 901 7700

Online Support

How to Process a

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How to process a Virtual Terminal Transaction

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How to process a Pay By Link Transaction

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How to View your transactions and reports

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How to change your AVS-CV2 settings

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How to access your Signature Key

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How to Set up Recurring Transactions

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