We use cookies to make your experience better. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Learn more.
Support
Christmas Opening Hours
|
Date |
Ingenico Helpdesk |
PaymentPlus Office |
|
December 23rd: |
08:00 - 20:00 |
09:00 – 17:00 |
|
December 24th: |
08:00 - 20:00 |
Closed |
|
December 25th: |
Closed |
Closed |
|
December 26th: |
Closed |
Closed |
|
December 27th |
08:00 - 20:00 |
Closed |
|
December 28th |
08:00 - 20:00 |
Closed |
|
December 29th |
10:00 - 16:00 |
Closed |
|
December 30 & 31st |
08:00 - 20:00 |
10:00 – 14:00 |
|
January 1st 2020: |
Closed |
Closed |
|
January 2nd 2020: |
08:00 - 20:00 |
09:00 – 17:00 |
|
January 3rd 2020: |
08:00 - 20:00 |
09:00 – 17:00 |
PaymentPlus operates a Freephone helpdesk service for our customers. Our support team will be happy to help you with anything from Terminal queries, Statements, Authorisations or any other questions you may have.
The helpdesk operates 7 days a week (Mon - Sat 8am - 8pm, Sun 10am - 4pm)
You can contact the helpdesk on Freephone 1800 656 644
Option 1 – Terminal Support
Option 2 – Voice Authorisations
Option 3 – Paper Roll orders
Option 4 – Financial queries, Statements, Chargebacks or Retrieval queries
Fast Facts Guide
Download our quick reference guide to help with common
transaction types, terminal messages and banking functions.
Terminal Installation and User Guides
Download the terminal user guide for detailed information on how to install and use your terminal, including Safety Instructions and instructions on transaction processing, printing reports and general maintenance of the terminal.
Sign In
Create New Account